Privacy Statement

October 8th, 2024

Welcome to ProsBucket LLC! These Terms of Service govern your use of our services and products through our web, our website, or any other form in which ProsBucket LLC offers its services, which connect homeowners with service providers. By accessing or using our services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our services, as the continued use of our services constitutes your full agreement to these Terms.

1. Acceptance of Terms

By creating an account and/or using our services, you agree to comply with and be bound by these Terms, which may be updated periodically. It is your responsibility to regularly review the Terms to stay informed about any changes. It is our responsibility to notify you of such changes via email.

By entering your phone number, you agree to receive mobile text messages from ProsBucket at the phone number provided. Message frequency varies. Message and data rates may apply. Carriers are not liable for delays or undelivered messages, you will be able to reply "STOP" to opt-out.

2. User Account

2.1. To access certain features of our services, you must create an account and provide true, accurate, and complete information. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

2.2. If you are a Homeowner, you can create a profile and post service requests. If you are a Service Provider, you can create a profile and offer your services through the service requests created by the Homeowners.

2.3. We may require identity verification, at any given time, to ensure the security and integrity of services. This may include providing additional documentation regarding your person or your company/business.

2.4. Users who use false information shall be held in court for identity theft, fraud, and any other applicable legal violations, and shall face civil and criminal penalties to the fullest extent of the law.

3. Use of Our Services

3.1. The services provided by ProsBucket LLC serve as a platform to connect Homeowners with Service Providers. We are not responsible for the quality, safety, legality, or any other aspect of the services provided by Service Providers.

3.2. Our App, Website, Emails, or any other content created, offered, and/or distributed by ProsBucket LLC may include links and integrations to third-party websites or resources. We are not responsible for any content, products, or services offered by these third-party sites.

4. User Responsibilities

4.1. Homeowners must provide clear and accurate information about service requests and communicate and cooperate with Service Providers to facilitate the completion of services.

4.2. Service Providers must perform services in accordance with the provided descriptions and to a high professional standard, always considering courtesy and good faith to communicate and cooperate with Homeowners to facilitate the completion of services.

4.3. Homeowners and Service Providers are responsible to keep an open and good communication at all times.

4.4. Homeowners and Service Providers are liable for offensive, aggressive, dismissive words or omissive behaviors exchanged against each other, whether they are actively participating in a business relationship or not. ProsBucket LLC reserves the right to sue any user for these behaviors, which are strictly not allowed in our Platform, as it may diminish the values and recognition of our Brand, impacting our ability to profit according to our own performance and quality.

4.5. Users are responsible for the contents that they access sent by other users, and ProsBucket LLC shall be held harmless for such content not authorized by our company.

5. Payment and Fees between Pros and Homeowners

5.1. Payment for services shall be agreed upon directly and strictly between Homeowners and Service Providers.

5.2. Any disputes related to payments shall be resolved directly between the Homeowner and the Service Provider.

5.3. ProsBucket LLC shall be held harmless in cases where Homeowners and Service Providers enter disputes.

6. Platform Fees Policy

6.1. The Platform may charge a service fee (monthly or annually) as detailed in its fee policy.

6.2. Users who pre-register for the app while the pre-registration offer is valid will be entitled to a lifetime promotional annual fee of $99.00 (ninety-nine dollars) per year. This fee will be maintained as long as the user keeps their account active without interruptions. The promotion is valid only for the first 1,000 (one thousand) members who pre-register. The promotional fee is offered exclusively to support the app's launch, and for this reason, there will be no refunds or reimbursements of the fee under any circumstances.

6.3. Users who do not pre-register during the promotional period will be subject to the full price of $49.99 (forty-nine dollars and ninety-nine cents) per month or $599.88 (five hundred and ninety-nine dollars and eighty-eight) per year, save exceptions i.e. coupons, special promotions.

6.4. The Platform reserves the right to amend these Terms at any time, as necessary for the proper functioning of the Platform or market adjustments and/or according to company discretion and own interest.

6.5. The Platform may, at its discretion, offer promotional coupons that provide discounts on services or products for a limited or indefinite time. These coupons will have specific validity periods and conditions detailed at the time of issuance.

6.6. The Platform reserves the right to cancel a coupon as it sees fit, even if advertised, to correct a failure in its process of coupon distribution for any reason.

7. Intellectual Property

All content and materials used on the Platform, including logos, trademarks, and text, are the exclusive property of ProsBucket LLC and may not be used without our express written permission. Third-party corresponding content is credited to and belongs to its original owners and is connected to their respective policies and Terms of Service.

8. Disclaimer

The App is provided "as is" and "as available," without any warranties. We do not guarantee that the App will be uninterrupted, error-free, or even fully secure. Although, we hold ourselves and our Platform to the highest standards in the market.

9. Limitation of Liability

In no event will we be liable for indirect, incidental, special, or consequential damages, including loss of profits, arising from the use or inability to use the App or Website, or any services or products distributed.

10. Indemnification

You agree to defend, indemnify, and hold ProsBucket LLC, its directors, employees, and agents harmless from any omissions, claims, liabilities, damages, losses, costs, and expenses arising from your use of the App or violation of these Terms assuming and accepting that ProsBucket LLC holds itself to high standards and good faith in the delivery of its services and products.

11. Changes to the Terms

We may update these Terms at any time. Changes will take effect immediately upon being posted in the App. Your continued use of the App after changes are posted constitutes your acceptance of the new Terms. If there are any changes to the agreed conditions, members will be notified in advance to ensure transparency and the users' right to make informed decisions.

12. Termination

We may suspend or terminate your account and access to the App at any time, with or without notice, if we believe you have violated these Terms.

13. Venue and Jurisdiction

13.1. These Terms will be governed and interpreted in accordance with the laws of the State of Florida, United States of America, without regard to its conflicts of law principles.

13.2. Any dispute, claim, or controversy arising out of or relating to these Terms, or the use of the App, will be resolved exclusively in the state or federal courts located in Broward County, Florida. You consent to the personal jurisdiction and venue of these courts and waive any objections based on improper venue or inconvenient jurisdiction.

14. Contact

If you have any questions or concerns about these Terms, please contact us through chat or contact form at www.prosbucket.com.